Role: I was brought on to ramp up community management efforts manage the Rockefeller Center Freelance Community Manager at Known Marketing Agency
Goal: Increase posting cadence and engagement
Performed full, daily sweeps of account DMs and notifications and responded to comments to build brand loyalty and credibility. This also involved sharing daily Stories to continuously keep followers engaged and in-the-know. updates from retailers, curating Photos of the Week, and sourcing influencers.
Provided live coverage for special events, utilized in Reels and Story posts. and updated stories daily to continuously keep followers engaged and in-the-know. This involved filming live coverage of events at Rockefeller Center, sharing updates from retailers, and curating weekly Photos of the Week.
Sourced influencers to collaborate with and reached out for special events and projects.